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Installation & Licensing Center
Troubleshooting
Tasks for Troubleshooting Ansys Software Problems
License Manager Connectivity Issues
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HOW TO - Test & Fix FlexNet License Manager Connectivity Issues
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HOW TO - Add Firewall & Port Exceptions for Ansys License Manager
- HOW TO - Reset Your Ansys Profile Folder
- HOW TO - Verify the License Manager is Running
- HOW TO - Test & Fix 3rd Party Software Port Conflicts with License Manager
- HOW TO - Test if Ansys is blocked by the Windows Firewall on a Client Computer
- HOW TO - Manually Reset Your Specified License Servers File (ansyslmd.ini)
License Checkout Issues
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HOW TO - Fix Ansys License Checkout Issues
- HOW TO - Check Ansys License Server Version
- HOW TO - Verify your license is valid & not expired
- HOW TO - Reset Ansys License Preferences
- HOW TO - Reset Your Ansys License File
- HOW TO - Reset Ansys Settings to Default
- HOW TO - Reset Your Ansys Profile Folder
- HOW TO - Identify what license features you are attempting to checkout
- HOW TO - Restore an Ansys license backup file
- HOW TO - Release a Stuck/Reserved/Abandoned License
Application Functionality Issues
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HOW TO - Fix Ansys Installation / Functionality Issues
- HOW TO - Reset Your Ansys Profile Folder
- HOW TO - Update Drivers & Software
- HOW TO - Run Product & CAD Configuration Manager
- HOW TO - Verify the Integrity of Installation Files
- HOW TO - Manually Reinstall Prerequisite Microsoft Software
- HOW TO - Test if Ansys is blocked by the Windows Firewall on a Client Computer
- HOW TO - Troubleshoot Endpoint Security / Antivirus Software with Ansys
- HOW TO - Create a Cube & Apply Gravity
- HOW TO - Review Windows Event Logs for Clues
- HOW TO - Restore a Corrupted Analysis
- HOW TO - Whitelist Ansys in Endpoint Security / Antivirus Software
Windows OS / Hardware Issues
- HOW TO - Check & Repair Windows Installation
- HOW TO - Update Drivers & Software
- HOW TO - Troubleshoot a Windows Bluescreen (BSOD)
- HOW TO - Troubleshoot Windows Update Errors
- HOW TO - Run Dell Hardware Diagnostics
- HOW TO - Boot to Safe Mode
- HOW TO - Review Windows Event Logs for Clues
- ERROR - A Device Attached to the System is Not Functioning
- ERROR - Laptop battery drains excessively or gets very hot
Popular Articles
- Ansys Download & Installation Guide (Start Here!)
- INFO - Ansys Hardware Recommendations & Supported 3rd Party Software
- HOW TO - Uninstall Ansys Software
- HOW TO - Test & Fix FlexNet License Manager Connectivity Issues
- ERROR - Hostid in the license file is not a valid hostid
- HOW TO - Specify an Ansys License Server
- HOW TO - Install an Ansys FlexNet License Key/File
- HOW TO - Run Dell Hardware Diagnostics
- HOW TO - Setup Ansys Remote Solve Manager (RSM)