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ERROR - Open Option Missing in Material Designer
Authored by Aaron Schedlin December 11th, 2023 1808 views 0 likes KB2330396
ERROR
When Right clicking Material Designer in Workbench, you do not have the option to open a new MD
Expected Behavior:
Actual Behavior:
Software & Version
***Workbench 2021R2***
*This example was taken from this version but is not necessarily limited to this version.
Description/Cause
There was a licensing related bug in 2021R2 that was fixed in 2022R1.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
Solution
- Upgrade Ansys to at least 2022R1
- Contact support@simutechgroup.com and request to have a temporary key issued that includes the “a_spaceclaim_dirmod” increment.