Installation & Licensing Center
ERROR - Failed to stop the license manager
Authored by Aaron Schedlin
January 13th, 2023
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KB1731051
ERROR
When adding a license file > after the loading screen > you receive the following error message and are unable to load the license file.
Error: Failed to stop the license manager
Software & Version
License Manager Release 2022 R2
*This example was taken from this version but is not necessarily limited to this version.
Description/Cause
License Manager services may be stuck or previous attempt to load a license file may still be processing.
Solution
Stop and restart the license server manually via the services console or task manager as shown in this article:
HOW TO -Stop/Start the Ansys License Manager
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