Installation & Licensing Center
ERROR - Cannot Sign in to SpaceClaim 2023R2 with a Named User Account
Authored by Aaron Schedlin
October 6th, 2023
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KB2152514
ERROR
When using the Discovery Licensing Mode Manager to switch from Floating to Subscription mode, you are not presented with a login prompt to sign into SpaceClaim with a named user account.
Software & Version
SpaceClaim 2023R2
Description/Cause
Cause is unknown at this time. Ansys Development Team is due to release patch available on 10/11/2023.
Solution
Please contact Simutech support by emailing itsupport@simutechgroup.com
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