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ERROR - Failover feature 'Discovery - level 1' is not available
Authored by Steve Barnett
March 14th, 2023
9931 views
9 likes
KB1540872
ERROR
When importing a SpaceClaim model to Mechanical or Fluent for meshing, this error message appears:
ANSYS LICENSE MANAGER ERROR
Failover feature 'Discovery - Level 1' is not available.
Request name disco_level1 does not exist in the licensing pool.
No such feature exists.
Feature: disco_level1
License path: 1055@server_name
FlexNet Licensing error:-5,147Software & Version
SpaceClaim, Mechanical and Fluent 2022 R2
*This example was taken from this version, but is not necessary limited to this version.
Description/Cause
Caused by recent licensing changes, Ansys installation or upgrade.
- Importing a model will not prompt the user to select an alternate license, though you are prompted to select a license when opening the application directly from the Windows Start Menu.
- The application may attempt to check-out an additional license.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
Solution
Specify Alternate License
The alternate SpaceClaim license will need to be selected manually.
- Close all Ansys applications.
- Open SpaceClaim from the Windows Start Menu
- Select File > SpaceClaim Options
- Select License > Specify Alternate License to use
- Close SpaceClaim and reimport your model.
Fluent 2022R2 Known Bug
There is a known bug in Fluent 2022R2, which causes reading of *.scdoc in watertight geometry workflow to checkout an additional Preppost license. This workaround is available.
- Close all Ansys applications.
- If using Windows, navigate to C:\Users\<username>\.fluent (for Linux %Home%/.fluent )
- If ‘.fluent’ file is not present, please create it with Notepad or download it here, and rename it as ‘.fluent’, removing the .txt extension. Add the script below to the ‘.fluent’ file, proper spacing and filename are critical:
- Check that the script has been successfully implemented by launching Fluent
- Retry your import.
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