Installation & Licensing Center
ERROR - Querying cluster queues failed... getallQueues
Authored by Aaron Schedlin September 20th, 2024 3159 views 2 likes KB2062825
Error
Error occurs when trying to refresh the queues on the HPC resource in RSM Configuration
Querying cluster queues failed: Problem during getAllQueues. The parser was unable to parse the output and did not output the variable: RSM_HPC_OUTPUT_GENERIC.
Error: bash:
/RSM/Config/scripts/../../ARC/tools/linux64/arcqueues: No such file or directory
Output:
Software & Version
Linux based RSM Configuration 2022 R2
*This documented instance of this error occurred in this version but is not necessarily limited to this version.
Description/Cause
Environment variable is not set up correctly or is not exporting correctly.
Solution
Add or correct existing environment variable.
- Run sudo nano /etc/environment
- Add line: export AWP_ROOT222=/media/ubuntu/[install_dir]/ansys_inc/v222/ (Note: Adjust ROOT222 and v222 to reflect version that is installed)