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ERROR - An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst
Authored by Aaron Schedlin January 23rd, 2023 6248 views 8 likes KB1732449
ERROR
Ansys was closed mid-solve > upon opening the project again the following error appeared:
An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst The process cannot access the file because it is being used by another process.
Software & Version
Workbench (All versions)
*This example does not show which version. As such error could occur in any version.
Description/Cause
The computer was low on disk space on the C Drive. This could possibly also occur if the file was in use by another process or has become corrupted.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
Solution
- Restart the computer. This may clear the lock on the file.
- Reset Your Anysys Profile Folder
- Verify that your computer is not running low on disk space on the C drive. Even if the project is running on a different drive having low disk space on the C drive can cause multiple issues.